Above Face Value

Tickets are sold for market value; therefore tickets in many cases are sold above face value. By purchasing tickets through Experience 360, the buyer agrees that the price of the ticket could be higher or lower than the printed face value. We are not affiliated with Ticketmaster or any venues, teams, performers or organizations.

Refunds

All sales through Experience 360 are final. Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. Experience 360 is not responsible for lost, damaged, destroyed or stolen tickets. Tickets cannot be reprinted or reissued and should be treated like cash.

Rescheduled or Cancelled Events

All tickets sales are considered final. Refunds are available only in specific circumstances, as outlined below. If an event is postponed or rescheduled, tickets will be honored for the new event date. Original tickets should be kept, as new tickets are usually not issued. If an event is cancelled outright with no plan to schedule a make-up date, a full refund (minus shipping, if applicable) will be available after confirmation of the cancellation. In many cases, venues/teams/performers may refer to an event as "cancelled" even though there are plans to reschedule. Refunds will not be available if there is an announced plan to set a make-up date. If the decision is eventually made to cancel the show outright, refunds will be available. Experience 360 will not offer refunds during the period in which plans are being finalized for a rescheduling. In case of a rain-out or strike for a sporting event, no refunds will be offered unless the game in question is not rescheduled and there is no provision for the customer to effectuate a ticket exchange with the box office or venue for a future/different date. In some cases of cancellation, the customer may need to return tickets to Experience 360 within 14 days of the original event. The customer may need to return tickets via a shipping service with package tracking such as USPS certified mail, UPS or FedEx. Experience 360 will advise the customer of these circumstances, when necessary. Experience 360 is not responsible for any charges incurred or for tickets lost during transit. 

Fraud

In order to protect from fraud, a buyer may be required to provide additional proof of identity on an order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a state driver’s license or federal passport.

Shipping

Tickets that are listed as in stock or ready to ship will be shipped out by the next business day. Packages may require a signature upon delivery. For certain events, including, but not limited to the following: all off-season orders for professional and collegiate sports teams, concerts, and Las Vegas event tickets may not be available for immediate shipment. In these situations, tickets will be shipped once received by Experience 360.

Returned Shipments

Shipments that are returned due to an incorrect address or because the customer did not sign for the package will be subject to an additional shipping fee to resend the tickets. The customer will be charged an additional shipping fee of $20 to resend the tickets.

International Shipping

Customers outside of the United States must choose an International shipping option. If a domestic shipping option is chosen for an order to be shipped outside the United States, the shipping cost will be adjusted by Experience 360 after the order is placed to use the International rate.

Order Confirmation

Buyers will be notified by email or telephone once your order is confirmed. Online ordering is not in real-time, therefore, tickets are subject to availability and change. Occasionally tickets ordered may no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, and the buyer has chosen to be automatically upgraded, Experience 360 may fill the order with the alternative seat locations without notice. If the buyer has not chosen to be automatically upgraded, the buyer may be contacted by a staff member of Experience 360 to discuss alternative seat locations. Experience 360 reserves the right to refuse any order at our sole discretion. Orders placed after 6 PM central time Monday through Friday, weekends or holidays may not be processed until the next working day.

Order Processing

For select purchases, Experience 360 utilizes a 3rd party service provider to perform services related to your purchase. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets. The 3rd party service provider does not design or market the Site and its sole relationship with Experience 360 is that of an independent contractor. The 3rd party service provider and Experience 360 shall collectively be referred to as “We” within these Terms.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Experience 360 be liable to USER for any indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Experience 360 has been advised of the possibility of such damages.

Promotional Codes and Discounts

We grant you a limited, conditional use of promotional and discount codes under the agreement that:

• Any use of automated software or systems may not be used to search or hold tickets using discount codes, promotional codes, gift cards, or any other offer.
• Customers agree to only use the codes for the specified event. We may impose conditions on your use of promotional or discount codes. If you do not abide by the specifications and details listed, we have the right to terminate the purchase with no refund.
• No brokers or ticket resellers may use promotional or discount code(s) to purchase tickets to resell for commercial use. All purchases made and found to be a broker or reseller will be subject to cancellation of purchase(s) with no refund.
• Experience 360 reserves the right to deactivate any code if the code is abused or we find reoccurring prohibited uses of the promotional or discount codes.
• Customers cannot ask to apply codes retroactively. Experience 360 has the right to offer promotional or discount codes after the original sale price but if the customer purchases the ticket beforehand, the code cannot be applied to the previous purchase. We will not refund the difference.
• The promotional or discount codes we offer may not apply to the specifications of the event. We reserve the right to exclude discounts applied to certain dates, times, sections, and places.

By using a promotional or discount code, the customer agrees to be subject to the terms and conditions listed. We advise customers to review all terms and conditions before using a code to avoid any cancellation of purchases caused by prohibited use of promotional or discount codes.

Contests

The prize or winnings is as stated and no cash or alternative prize(s) will be offered. The prize is not transferrable. Prizes and contests are subject to availability and Experience 360 reserves the right to substitute any prize with another of equivalent value without notice. Experience 360 will randomly select a participant for each contest by a randomization software. In the event of random selection, Experience 360 reserves the right to withdraw the prize(s) from the winner, if not immediately available. The randomized software will then select a replacement winner until one is found immediately. Experience 360 will notify the winner of the collection or delivery process for the prize(s). By entering this competition, a participant is indicating his/her agreement to be bound by these terms and conditions. Experience 360 reserves the right to cancel or amend the competition and these terms and conditions without notice.

Locality

Prices stated on Experience 360 do not include any state or other local taxes that may apply to USER's order. All prices are in United States Dollars (USD) unless otherwise specifically stated. Experience 360 may collect sales tax as is appropriate for their locality.

Event Listings

Experience 360 does not guarantee the accuracy of event information on Experience 360 including but not limited to event name, event location or venue, event start time, or event date.

Intellectual Property Information

For purposes of these Terms of Use, "content" is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our myexp360.com. This includes, but is in no way limited to, message boards, chat, and other original content. By accepting these Terms of Use, you acknowledge and agree that all content presented to you on myexp360.com is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Experience 360 and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this myexp360.com in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this myexp360.com. Any unauthorized use of the materials appearing on myexp360.com may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Neither we or our Affiliates warrant or represent that your use of materials displayed on, or obtained through, myexp360.com will not infringe the rights of third parties. All other trademarks or service marks are the property of their respective owners. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Experience 360 or its Affiliates.

Ticket Pricing

Experience 360 cannot confirm the price of an item until after an order is completed by USER. Despite Experience 360 best efforts, a small number of the items listed on the myexp360.com may be priced incorrectly. If the Experience 360 discovers an item's correct price is higher than the stated price, the Experience 360 may, complete the order at the original price on USER's order, contact USER to inform them of different price with an option to purchase, or cancel USER's order.

Violation of the Terms

Experience 360, in its sole discretion, and without prior notice, may terminate USER's access to the myexp360.com, cancel USER's ticket order or exercise any other remedy available to it. USER agrees that monetary damages may not provide a sufficient remedy to Experience 360 for violations of these terms and conditions and USER consents to injunctive or other equitable relief for such violations. Experience 360 may release USER information by operation of law, if the information is necessary to address an unlawful or harmful activity against Experience 360. Experience 360 is not required to provide any refund to USER if you are terminated as a USER of this myexp360.com.

Permitted Use

USER agrees that USER is only authorized to visit, view and to retain a copy of pages of this myexp360.com for USER's own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this myexp360.com for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for USER's personal use, unless otherwise specifically authorized by Experience 360 to do so. The content and software on this myexp360.com is the property of Experience 360 and/or its suppliers and is protected by U.S. and international copyright laws.

Disclaimers

Experience 360 MAKES NO ASSURANCES THAT THE MYEXP360.COM WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE MYEXP360.COM OR ANY MYEXP360.COM CONTENT, SEARCH OR LINK THEREIN. THE MYEXP360.COM AND MYEXP360.COM CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. Experience 360 MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE MYEXP360.COM WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Experience 360 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Experience 360 WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS MYEXP360.COM, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Experience 360 DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, MYEXP360.COM USERS, ADVERTISERS AND/OR SPONSORS ON THE MYEXP360.COM, IN CONNECTION WITH THE MYEXP360.COM SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE MYEXP360.COM AND/OR THE MYEXP360.COM SERVICE. Experience 360 IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE MYEXP360.COM.

Disputes

If there is any dispute about or involving Experience 360, the buyer agrees that the dispute will be governed by the laws of the State of Kansas and without regard to its conflict of law provisions. Buyer agrees to personal jurisdiction by venue in the state and federal courts of the State of Kansas, County of Johnson, and City of Overland Park.

Links

Experience 360 may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Experience 360 has no control over these sites or the content within them. Experience 360 cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Experience 360 does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using Experience 360 to search for or link to another site, you agree and understand that you may not make any claim against Experience 360 for any damages or losses whatsoever, resulting from your use of the Experience 360 to obtain search results or to link to another site. If you have a problem with a link from the Experience 360, please notify us at info@logitix.com and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Privacy Policy

Your privacy is important to Experience 360. Experience 360 developed this Privacy Policy to provide you with information on how Experience 360 processes your personal data when you use Experience 360 marketing materials or this website or applications ("apps") (Experience 360 website and apps may be jointly referred to as Experience 360’s "Site").

"Personal data" is information relating to an identified or identifiable natural person.

When you interact with Experience 360’s customer service representatives via email, telephone, online or in person, Experience 360 collects personal data, including your name, mailing address, phone number, and email address. Experience 360 also may create event logs that are useful in diagnosing app performance-related issues, and capture information relating to the support or service issue.

Experience 360 uses this information to provide you with customer service and to monitor the quality and types of customer service Experience 360 provides to Experience 360’s customers. The legal ground for processing this information for these purposes is Experience 360's legitimate interests in providing quality customer service.

Personal data also is processed when you make a purchase through the Experience 360 Site. When you make a purchase through the Experience 360 Site, Experience 360 will request you to provide your email address, mailing address, and name. Additionally, when you use a credit card to make purchases from Experience 360’s Site, Experience 360 and Electronic Payment Vendors collect, store, and process your credit card information. The legal ground for storing and processing your credit card information is in order to effect payment as necessary for the performance of a contract between Experience 360 and you.

Experience 360 processes your email address, mailing address, and other contact data for the following purposes:

• To send you information about other Experience 360 services, apps or account, such as material changes to this Privacy Policy. The legal ground for processing your email address, mailing address, and name for these purposes is Experience 360's legitimate interest in providing you information about Experience 360 services, as well as information about the Experience 360 Site, or material changes to this Privacy Policy.
  
  
• To send you electronic marketing communications, including promotional electronic mail concerning Experience 360 services. If you reside in Canada or the European Union, the legal ground for processing your email address, mailing address, and other contact data for this purpose is your opt-in consent, which you may withdraw at any time by contacting Experience 360 Customer Service by calling 714-482-6716, emailing info@logitix.com. The electronic marketing communications you receive from Experience 360 are based on your location, and other demographic indicators. The legal ground for processing your personal data for this purpose is Experience 360's legitimate interest in providing its customers with electronic marketing communications that are likely to be of interest to them rather than sending every electronic marketing communication to every customer.

Experience 360 shares the personal data of Experience 360’s customers with third party apps, platforms and other service providers, such as database managers/developers, publishers, and web developers/hosting companies, that assist Experience 360 with certain processing activities, such as storing/backing up data, enhancing/maintaining databases, publishing content, and developing/offering a variety of products/services. If you use Experience 360’s Site, your personal data, including name, contact information and any stored biographical information within Experience 360's database, will be stored and processed through Experience 360’s third-party app vendors.

Experience 360’s Site also contains offerings from other companies that you can link to through the Experience 360 Site. When you click on such a link on the Experience 360 Site, you will be taken to the website of the other company, and its privacy practices will govern your use of that website and your interactions with that company.

Experience 360 may disclose personal data about you to governmental entities, such as regulatory agencies, law enforcement, and judicial authorities, as well as other third parties under any of the following conditions: (a) if Experience 360 has your valid consent to do so; (b) to comply with a valid subpoena, legal order, court order, warrant, legal process, or other legal obligation; (c) to enforce any of Experience 360’s terms or policies; or (d) as necessary to pursue available legal remedies or defend legal claims.

To help analyze how you and other visitors navigate the Experience 360 Site, compile aggregate statistics about site usage and response rates, store information about your past visits, remember your preferences, help diagnose any problems with Experience 360's servers, and administer the Site, Experience 360, with assistance from third-party analytics service providers, collect certain information when you visit the Experience 360 Site. This information includes IP address, your device's operating system and browser type, the pages of the Experience 360 Site that you visit and the frequency of such visits and downloads, whether you are viewing the mobile or desktop version of the Experience 360 Site, and whether you are a first-time visitor or a returning visitor to the Experience 360 Site. Experience 360 may use cookies, pixel tags, web beacons, clear GIF's or other similar tools on the Experience 360 Site or in Experience 360 email messages to assist Experience 360 in collecting and analyzing such information. Experience 360 uses this information to provide better, more relevant content on the Experience 360 Site, to identify and fix any problems with the Experience 360 Site, and to improve your overall experience on the Experience 360 Site.

If you do not want information collected through the use of the above technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them.

Additionally, if you reside in the European Union or other jurisdiction that requires Experience 360 to obtain your consent to use cookies on the Experience 360 Site, then you will have an opportunity to manage your cookie preferences on the Experience 360 Site, other than certain cookies required to enable core site functionality, which you cannot choose to disable.

Experience 360 also collects data from data subjects about their usage of the Experience 360 Site. The types of analytical information that are collected include number of App downloads, web views, and web page views. Experience 360 uses this data to improve the quality and functionality of the Experience 360 Site, and to help identify and fix app stability issues and other usability problems. The legal ground for processing this personal data is Experience 360’s legitimate interest in understanding how Experience 360’s customers interact with the Experience 360 Site so Experience 360 can enhance the user experience and functionality of the Experience 360 Site.

If you are located outside the United States, your personal data will be transferred to and stored on servers in the United States and possibly in other countries. The data protection and privacy laws of the United States and other countries may not be as comprehensive as the laws in your country. For example, personal data transferred to the United States may be subject to lawful access requests by federal and state authorities in the United States. Additionally, the United States does not provide for an adequate level of data protection based on a European Commission decision, nor does the United States provide for appropriate safeguards. The United States does not have the same supervisory authority oversight, does not have the same data processing principles in effect, and does not recognize the same data subject rights as the European Union.

The Experience 360 Site is not directed to individuals under the age of 16, and Experience 360 requests that individuals under 16 not provide personal data to Experience 360. If Experience 360 learns that Experience 360 has collected personal data from a child under 16, Experience 360 will take steps to delete the information as soon as possible.

Experience 360 retains the personal data for all Experience 360 customers who reside in the United States for only as long as needed for Experience 360's business purposes and to meet Experience 360's legal obligations. Personal data for Experience 360 customers who reside outside the United States is only retained for as long as needed for the purposes for which the personal data is processed and to meet Experience 360's legal obligations.

Experience 360 implements appropriate technical and organizational measures designed to assist in maintaining the security and confidentiality of personal data; safeguarding against anticipated threats to the confidentiality, integrity and availability of personal data; and protecting your personal data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.

However, whenever personal data is processed, there is a risk that such data could be lost, misused, modified, hacked, breached, and/or otherwise accessed by an unauthorized third party. No system or online transmission of data is completely secure. In addition to the technical and organizational measures that Experience 360 has in place to protect your personal data, you should use appropriate security measures to protect your personal data. If you believe that any information you provided to Experience 360 is no longer secure, notify us immediately at 714-482-6716.

If you reside in the European Union, you have a right to object to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing ("profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a data subject, in particular to analyze or predict aspects concerning that data subject's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements), such as when Experience 360 sends you marketing information based on your location, committee affiliations, practice areas, and other demographic indicators. If you exercise your right to object to processing for direct marketing purposes, including profiling related to direct marketing, Experience 360 will no longer process your personal data for such purposes.

Additionally, if you reside in the European Union, you have a right to object when Experience 360 processes your personal data based on the legitimate interests of Experience 360 or a third party such as when Experience 360 processes your email address for the purpose of providing you with customer support or when Experience 360 shares your personal data with third party recipients (e.g., third party app, platform and other service providers, and sponsors and content providers) based on the legitimate interests of Experience 360 or a third party. If you exercise your right to object where Experience 360’s processing or sharing of your personal data is based on legitimate interests, Experience 360 will no longer process or share the personal data covered by your objection unless Experience 360 has compelling legitimate grounds for the processing or sharing that override your objection or that relate to the establishment, exercise or defense of legal claims.

If you live in the European Union and wish to exercise your right to object, please contact Experience 360 at info@logitix.com.

If you reside outside of the European Union, you may have a similar right to object under your local laws. If you do not live in the European Union but you think you have a right to object under your local laws, please contact Experience 360 at info@logitix.com.

If you reside in the European Union, you also have the right, under the General Data Protection Regulation, to request access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you live in the European Union, and if you wish to exercise any of these rights, please contact Experience 360 at info@logitix.com.

If you reside outside of the European Union, you may have similar rights under your local laws. If you do not live in the European Union but you think you have any of these data subject rights under your local laws, please contact Experience 360 at info@logitix.com.

The Experience 360 Director of Information Technology serves as the Data Protection Officer and can be contacted at 714-482-6716.

Personal data collected by Experience 360 is controlled by Experience 360, which is located at 225 NE Mizner Blvd. Suite 150, Boca Raton, FL 33432 and which you can contact by email at info@logitix.com.

Experience 360 may update this Privacy Policy from time to time as Experience 360 adds new services, other offerings, and apps, as Experience 360 improves Experience 360’s current offerings and as technologies, and as laws change. You can determine the effective date of this Privacy Policy by referring to the “Effective Date" legend at the top of this Privacy Policy.

Experience 360 will provide notice to you if these changes are material and, where required by applicable law, Experience 360 will obtain your consent. This notice will be provided on the Experience 360 Site.

California Privacy Rights

If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act (CCPA).  These rights include:

• Disclosure:  You have the right to request a report showing the personal information collected, shared, and sold about you in the past 12 months. 
• Opt-Out: You have the right to opt-out to the sale of your personal information to third parties.
• Deletion: You have the right to request that we delete any personal information collected from you.
• Non-Discrimination: We shall not discriminate against you based on your exercise of any of the above rights.

You may submit a request to enact any of the above rights by calling us at 714-482-6716 or e-mailing us at info@logitix.com.  We may require additional information to verify your identity before responding to a CCPA rights request.  We will respond to your request within 45 days as required under the law.

Personal Information Collected on California Residents:

• Names and Aliases
• Physical Address
• Phone Number
• E-Mail Address
• IP Address
• Unique Identifiers
• Interactions with Customer Service
• Information about transactions made on our services
• Cookies - We use tracking tools like browser cookies. 
• Device Attributes

Sources of Data about California Residents:

• Self-disclosed (e.g. Information provided when interacting with our products and services)
• Business partners (e.g. Analytics companies, sports teams, venues, etc.)
• Data brokers (e.g. Marketing companies, advertising partners, etc.)
• Technical service providers (e.g. Cloud service providers)

Purposes for Collecting Personal Information about California Residents:

• Providing products and services
• Market research and aggregated analytics
• To prevent, detect, and manage unlawful behavior
• Marketing
• Client services
• Staff administration

Third Parties with Whom we Share Personal Information:

• Business partners (e.g. Analytics companies, sports teams, venues, etc.)
• Data brokers (e.g. Marketing companies, advertising partners, etc.)
• Technical service providers (e.g. Cloud service providers)
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• If you sell or purchase tickets to a Major League Baseball-related game or event, data you provide in connection with your transaction will be provided to MLB and the applicable Major League Baseball Club(s) for fulfillment purposes and use and processing otherwise in accordance with the MLB Privacy Policy.